SARS has introduced eDNA as a security measure in order to minimise the risk of fraudulent transactions as well as to safeguard taxpayer information. This entails that your fingerprints will be captured and authenticated when visiting a SARS branch for certain services.
See eDNA Identity Security for more information.
Situated between Durban and Pietermaritzburg in KwaZulu-Natal, the Pinetown branch boasts staff conversant in isiZulu and a few in Afrikaans. During Tax Season (1 July – 31 October), the branch peaks between 09h00 and 11h00 with the exception of Fridays where the peak is in the afternoon between 14h00 and 16h00. Access to bus and taxi rank is 10 – 20 minutes from the branch. The branch is friendly to people with disabilities, and a total of 20 bays are dedicated to taxpayers. Additional parking space at the Pine Crest Centre (Mall) across the road from the branch is available for use by taxpayers.
Languages spoken:
- English
- Afrikaans
- isiZulu
Services:
- Tax Services
- Debt Management: Taxpayers can be assisted with Debt arrangements.
- Dedicated Small, Micro and Medium Enterprises (SMME’s) service desk. To qualify as an SMME, you need to be the actual owner with a per annum business turnover of between R0 and R20 million.
Contact Details:
Email Address: Contactus@sars.gov.za
Telephone: Call our SARS Contact Centre on
0800 00 7277 (0800 00 SARS)
Business Hours: Weekdays 8:00 – 16:00 and Wednesdays 9:00 – 16:00
Where to park:
The branch is friendly to people with disabilities, and a total of 20 bays are dedicated to taxpayers. Additional parking space at the Pine Crest Centre (Mall) across the road from the branch is available for use by taxpayers.
