SARS has introduced eDNA as a security measure in order to minimise the risk of fraudulent transactions as well as to safeguard taxpayer information. This entails that your fingerprints will be captured and authenticated when visiting a SARS branch for certain services.
See eDNA Identity Security for more information.
Cape Town is the second-most populous city in South Africa after Johannesburg, and the provincial capital city of the Western Cape. The Cape Town branch is situated in the heart of the Central Business District (CBD) of the city and not too far away from the Foreshore and the world-class Cape Town International Convention Centre (CTICT). Staff at the Cape Town branch is proficient in English, Afrikaans, isiXhosa and isiZulu. The branch does not have parking available; however, parking in the streets and undercover garage parking of buildings surrounding the branch are available for use by taxpayers. Operating hours are between 08h00 and 16h00 during weekdays, with Wednesday opening an hour later due to staff training. Peak hour ranges from 07h00 to 08h30 and 11h00 to 15h00. There are a variety of restaurants, coffee and take-away shops close by We do have adequate building facilities to accommodate for persons with disabilities and serious medical conditions. Pensioners also receive preferential status in the queue.
Languages spoken:
- English
- isiXhosa
- Afrikaans
- isiZulu
Services:
- Tax Services
- Debt Management: Taxpayers can be assisted with Debt arrangements.
- Dedicated Small, Micro and Medium Enterprises (SMME’s) service desk. To qualify as an SMME, you need to be the actual owner with a per annum business turnover of between R0 and R20 million.
Contact Details:
Email Address: Contactus@sars.gov.za
Telephone: Call our SARS Contact Centre on
0800 00 7277 (0800 00 SARS)
Business Hours: Weekdays 8:00 – 16:00 and Wednesdays 9:00 – 16:00
Where to park:
The branch does not have parking available; however, parking in the streets and undercover garage parking of buildings surrounding the branch are available for use by taxpayers.
