11 November 2020 – Due to the Novel Coronavirus (COVID-19) outbreak all tax workshops and mobile tax units have been suspended until further notice.

What is outreach and education department?

Branch Operations Engagement (BOE) is a unit within Branch Operations that gives life to the SARS strategy of expanding the footprint of the organization. The core functions for BOE are conducting education and campaigns interventions.

 
Engaging the taxpayer to grow the revenue base and increase compliance is a priority for the organization. Central to that is the aspiration of SARS to enhance outreach, education, service and enforcement by building collaborative partnerships with relevant sectors to improve compliance. SARS wants to make a broader societal contribution through targeted, high impact initiatives.
 

BOE seeks to respond to this SARS aspiration by ensuring that all the engagement of the taxpayer outside branch offices brings about the required value to the organization. Branch Operations Engagement staff members expand the footprint of SARS through the deployment of the Mobile Tax Units (MTUs)  in three rural regions: KwaZulu-Natal, Eastern Cape and Limpopo; increasing SARS’ co-location efforts with other state agencies such as the Thusong Service Centres and provincial government departments; and setting up Points of Service at strategic points to alleviate queues at branch offices.

The campaigns and education interventions run by the unit include:

  • Conducting education workshops and seminars on the tax products administered by SARS;
  • Setting up Points of Service at Malls and other strategic points to reach out to taxpayers;
  • Technically assisting employers with their PAYE Reconciliations;
  • Visiting employers to assist their employees during Filing Season for Individuals;
    Targeting small businesses and offering them the required knowledge for tax compliance; and
  • Physically verifying businesses that are identified as ‘high risk’ when they apply for VAT numbers.

Branch Operations Engagement regional contact persons:

Northern Cape :
Kimberley:
Dineo Tshabalala
SARS Kimberley Branch Office – Old Oranje Toyota Building
C/o Bean & Crossman Street
Kimberley , 8301
Tel 051 506 3205
Email: EngagementKim@sars.gov.za

Western Cape
Cape Town:
Nawaal van Rooy
(021) 417 1515
EngagementCT@sars.gov.za
Cape Town Branch Office
17 Lower Long Street
Cape Town
8001

Southern Cape: Nwabisa Matshoba
(044) 805 8085
EngagementGeorge@sars.gov.za
George Branch Office
1 Platinum Drive
Edenpark
George
6529

North West :
Amukelani Shitlhabane
19B Anderson Street
Klerksdorp
Tel: 018 487 5031
Email: AShitlhabane@sars.gov.za

Amukelani Shitlhabane
39 Heystek Street
Rustenburg
Tel: 014 594 6043
Email: AShitlhabane@sars.gov.za

Yola Swartz
Cnr. Barokologadi & Batlhaping Streets
Mmabatho
Tel: 018 384 5517
Email:YSwartz@sars.gov.za

Free State:
Welkom:
Mari de Coning
SARS Building
c/o Graaff and Tulbagh Streets
Welkom
Tel: 057 910 1338
e-mail: EngagementWkm@sars.gov.za

Kroonstad:
Marizane Hartslief
54 Hill Street Place
c/o Hill & Steyn Streets
Kroonstad
Tel 012 647 9538
Email: EngagementKrn@sars.gov.za

Bloemfontein:
Dineo Tshabalala
C/o Hill & Steyn Streets
Kroonstad
Tel 056 215 1141
Email: EngagementKrn@sars.gov.za

Bloemfontein:
Pulane Sebeela
SARS Bloemfontein Branch Office – Zastron Building
88 Zastron Street
Bloemfontein , 9301
Tel: 051 506 3217
Email: EngagementBfn@sars.gov.za

Eastern Cape:
Mangaliso Masango
mmasango@sars.gov.za
EngagementEC@sars.gov.za
0664834531
(041) 503 0331
Port Elizabeth Branch Office
Chapel Street, Sanlam Building,
Central, Port Elizabeth
6001

Nyameka Mnqanqeni
EngagementEC@sars.gov.za
nmnqanqeni@sars.gov.za
0823315765
0437112249
3-36 Phillip Frame Road
Waverley Building
Chislehurst
East London

Vido Gqoboka
Email: vgqoboka@sars.gov.za
EngagementEC@sars.gov.za
0826927076
0437112389
3-36 Phillip Frame Road
Waverley Building
Chislehurst
East London

Babalwa Somahela
Email: bsomahela@sars.gov.za
EngagementEC@sars.gov.za
0437112143
0827152776
3-36 Phillip Frame Road
Waverley Building
Chislehurst
East London

Tumeka Dunga
Email: tdunga@sars.gov.za
EngagementEC@sars.gov.za
0475018075
0828859910
Hillcrest Shopping Centre
CNR N2 Durban Road & John Beer Drive
Hillcrest
Mthatha

Limpopo :
Ronny Maswanganyi
Old Parliament Buildings
Giyani
Email: rmaswanganyi@sars.gov.za

Peter Selahle
40 Landross Mare
Polokwane
015) 299 7249
Email: pselahle@sars.gov.za

Linah Makondo
40 landross Mare
Polokwane
(015) 299 7044
Email: lmakondo@sars.gov.za

Gauteng :
Krugersdorp:
Simphiwe Makhanya
40 Kobie Krige Street
Mokgale City
1739
Tel: 011 950 8107
Email: smakhanya@sars.gov.za or
Email: EngagementWestrand@sars.gov.za

Soweto:
Msizi Wella
Asambhe Centre, CNR Chris Hani & Dyanamo Street, Orlando East
Orlando East Soweto
1800
Tel : 011 9831884
Email : mwella@sars.gov.za
EngagementSoweto@sars.gov.za

Vereeniging:
Msizi Wella
17 Joubert St, Vereeniging, 1939
Vereeniging:
1939
Tel: 011983 1884
Email : mwella@sars.gov.za
EngagementSoweto@sars.gov.za

Pretoria:
Simphiwe Makhanya
40 Kobie Krige Street
Mokgale City
1739
Tel: 011 950 8107
Email: smakhanya@sars.gov.za or
Email: EngagementWestrand@sars.gov.za

Mpumalanga :
Standerton:
Johannes Masombuka
Corner Princess and Church Street
Standerton
Tel : 013 655 1402
Email : jmasombuka@sars.gov.za or
Email: EngagementStanderton@sars.gov.za

Nelspruit:
Carol Schutters
Old Game Building
37 Sitrus Crescent,Ext 7
Nelspruit Mbombela
Tel : 013 759 4426
Email : EngagementNelspruit@sars.gov.za or
Email : cschutters@sars.gov.za

Emalahleni:
Johannes Masombuka
Corner Botha & Paul Kruger Street
Province house
Emalahleni
Tel : 013 655 1402
Email: jmasombuka@sars.go.za or
Email: emalahleniengagement@sars.gov.za

KwaZulu Natal
Musa Ndlovu
201 Dr Pixley KaSeme Street
Durban
4001
Tel: (031) 333 7911
E-mail: mndlovu2@sars.gov.za

Thandeka Mkhize
9 Armitage Road
Bird Century Building
Pietermaritzburg
3200
Tel: (031) 333 7795
E-mail: tmkhize2@sars.gov.za

Nosipho Dhlomo
201 Dr Pixley KaSeme Street
Durban
4001
Tel: (031) 333 7706
E-mail: ndhlomo@sars.gov.za