“Taxpayer information” is defined and protected by Chapter 6 of the Tax Administration Act, 2011 (Act No. 28 of 2011) and all such information collected, collated, or stored as a result of the use of the SARS eFiling web site will only be used in accordance with this Chapter.
Other than set out above, SARS will only collect, store, and use information about Users for the purposes of service enhancement, such as –
communicating requested information to Users;
providing Users with access to restricted pages on this web site; and
to compile non-personal statistical information about browsing habits, click-patterns, and access to the SARS eFiling web site, its material, and content, which is collected either electronically by using cookies or is provided voluntarily by the User. Users may determine cookie use independently through their browser settings.
Any User who obtains information regarding another person or information that they reasonably believe is not intended for them, must, in accordance with rule 8(2) of the Rules for electronic communication, prescribed under section 255(1) of the Tax Administration Act (Public Notice GN 64, Government Gazette 37940 of 25 August 2014, available here) –
contact the SARS call centre immediately to disclose this fact and the circumstances under which the information was obtained;
follow any processes that SARS prescribes to remove or destroy the information; and
not disclose the information to any other person in any manner whatsoever, or retain the information in any form.
