Segmentation

• Individuals
• Wealthy and Complex Individuals
• Large and International Business
• Small/Medium Businesses
• Restricted Individuals

Clarity and Certainty

Providing Taxpayers with awareness, clarity, and certainty of their tax paying

• Outreach
• Awareness
  Education
• Publication
• Interpretations & Rulings
• Legal Policy & Products

Easy and Seamless

Creating an enabling environment that makes it easy and simple to comply

• Registration
• Declaration & Filing
• Assessment
• Payments

Detection of Non-Compliance

Responsibly enforce compliance to make it difficult for those who do not comply

• Risk Profiling
• Case Selection
• Theme Selection
• Audit & Investigation
• Dispute Resolution
• Debt Collection

Key Outcomes

a. PRODUCTION

• • Voluntary Compliance
  • Tax Gap
  • Trade Facilitation
  • “Border” Protection
  • Total Revenue
  • Compliance Yield
  • Expense Budget
  • Capital Budget

b. PRODUCTION CAPABILITY

• • Talent Management
  • Modernization
  • Tax Policy
  • Data Management
  • Research & Analysis
  • Risk Management
  • Planning
  • Governance
  • Stakeholders
  • Operating Model